myFeedback is a service for collecting customer satisfaction


The myFeedback service allows you to:

- to express your appreciation about your bank:
During the year you will be invited, via a personal email, to give your opinion on the services of your private bank. In addition, you may also give your opinion at any time by clicking on the myFeedback icon on the website or in the myWealth Luxembourg mobile application.

- to receive a personal feedback: 
Our dedicated "Voice of Client" team collects your opinion directly and contacts you by phone or email to answer your questions and better understand your expectations. Your feedback is your input in the co-construction of services to meet your expectations.



ACCESS myFeedback

myFeedback is a service offered and reserved for BNP Paribas Wealth Management clients in Luxembourg, via the myWealth, the online private banking solution.

Become a myWealth user and share your opinion by directly requesting your access codes from your private banker.



The Design Factory is BNP Paribas Wealth Management's incubator, designed to carry out our innovation projects. Tomorrow's services are co-constructed with our clients to better meet their needs.